Location: 727 Atlantic Ave, Boston, MA 02111

Job Type: Full-Time & Part-Time

Hourly Pay: $18.00-$22.00 Per Hour

At Firebrand Cannabis, we’re passionate about creating an exceptional cannabis retail
experience. We value professionalism, education, and hospitality, and we aim to
ensure every customer leaves our store informed and satisfied. As a
Budtender/Greeter, you’ll be the first and last face customers see, playing a critical role
in customer service, compliance, and daily store operations.

Position Overview:
The Budtender/Greeter is responsible for welcoming and assisting customers, verifying
IDs, guiding guests through our product offerings, and maintaining compliance with
Massachusetts Cannabis Control Commission (CCC) regulations. You’ll support both
sales and security efforts, providing a smooth, safe, and professional experience from
entry to exit.

Key Responsibilities:
Customer Service & Sales:

• Greet and engage all customers warmly and professionally.
• Educate customers on cannabis products, usage, and effects to help guide
  purchases.
• Manage online pre-orders and assist with processing (pick & pack).
• Operate the Dutchie POS system accurately and efficiently.
• Professionally address customer concerns and escalate to management when
  appropriate.
• Inform customers about daily and weekly bundles.

Compliance & Security:

• Verify every customer’s ID (21+) upon entry, comparing with appearance to
  ensure accuracy.
• Maintain compliance with all CCC regulations and store protocols.
• Monitor security cameras and ensure no on-site consumption or loitering.
• Support vendor check-in/check-out processes, including ID verification and visitor badge distribution.

Store Operations:

• Direct customers to kiosks and assist with navigation of the menu and ordering
  process.
• Maintain a clean, organized, and welcoming waiting area and sales floor.
• Assist with compliance stickering and product restocking.
• Support regular inventory counts, audits, and product intake.
• Answer phones with professionalism, offering clear information and directions.
• Communicate via radio with staff regarding deliveries, pre-orders, and store
  updates.

Required Skills and Qualifications:

• Strong interpersonal and customer service skills.
• Familiarity with cannabis products or willingness to learn quickly.
• Comfortable operating POS systems (Dutchie preferred) and digital tools.
• High school diploma or GED.
• Must be at least 21 years of age and pass a background check.
• Ability to stand for long periods and lift up to 25 lbs.
• Availability to work evenings, weekends, and holidays.
• Ability to work both independently and as part of a team.

Firebrand Cannabis is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We celebrate diversity and are committed to creating an inclusive environment for all employees. In addition, Firebrand Cannabis complies with all applicable federal, state, and local laws governing nondiscrimination in employment.

Apply HERE